Customer Experience Solutions
“Patrick was a tremendous asset to our global Services team who helped lead, grow and guide the business. His background in Sales, Marketing and Aftermarkets helped us achieve very positive revenue growth at higher rates than we could do before he joined. He helped develop important key customer accounts and internally built strong cross-functional relationships. He is a great person to have in one's team and invests his time in developing his team and his peers. He played a key part in driving the growth of the Services Business and making it a competitive advantage.”
- Mark Hessinger
VP Global Customer Service at 3D Systems Corporation
“Team player and excellent leader. I was SVP & GM of Automation Systems while working with Patrick and without hesitation would recommend him. Patrick developed and led a team that was, in my opinion, best in class in our industry. He displayed the perfect balance of customer advocacy and financial responsibility for Gerber and did so with a personal touch. What impresses me most about Pat is his willingness to help others grow and improve, whether mentoring members of his own team or helping his counterparts in other Business Units. Pat is a selfless leader that will be an outstanding asset to any organization.”
– Todd Rhodes
VP & GM at Meyn Food Processing Technology B.V.
“Pat ran service for our Americas team when I was the Global GM, SVP for Sales & Service at Gerber. Simply put, Pat is one of the best service leaders with whom I have worked in my career. His passion, commitment to excellence and client advocacy is superb. Pat clearly understands his fiduciary responsibility to the company and always found the right solution to help our clients. I'm pretty simple in how I look at building teams...."is this a person with whom I'd want to build another company with?" The equally simple answer with Pat is a resounding "yes." The service component of our business at Gerber was crucial to the overall success of the Gerber business and having a partner like Pat to manage his Americas team, manage all client service needs and do that in an unselfish and calm manner was always appreciated by me.”
- Peter Morrissey
Business Owner & Consultant at WPM Consulting Group
"Patrick is a rare human. His "lead by example" approach makes him effective in pulling both individuals and organizations to performance levels they never thought attainable. Whether this is leading a cross-functional team or running an ultra marathon, Pat has the conditioning, discipline, emotional intelligence, and tenacity to execute. Too many skills to list, but the most important is Pat's interpersonal side. Whether it is working with the C-Suite or riding in the field visiting customers, Patrick is comfortable and confident in any situation. and respects all individuals. I will always want to be on Pat's team."
- John Henderson
VP Global Sales Operations at Tangoe