Beyond Profits: 5 Reasons Why Every Business Should Have a Sustainability Initiative
Implementing a sustainability initiative for your business contributes to a sustainable future, builds customer loyalty and is profitable.
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Patrick Sandefur
- Mar 17
- 6 min
“Rise of the Machines”: Is Human Customer Service on the Endangered Species List?
Is replacing customer service entirely with AI possible? Can AI deliver excellent customer service?
Patrick Sandefur
- Feb 23, 2022
- 8 min
8 Steps to Lead & Inspire Your Customer Service Team in 2022
Here is an 8 step plan that will show you how to effectively lead and inspire your customer service team in 2022.
Patrick Sandefur
- Jan 5, 2021
- 5 min
Here’s How A Brilliant Customer Service Plan Can Help You Crush A 100K Ultramarathon!
A successful customer service plan starts with bold, but realistic goals, a good plan, flawless execution, and the ability to improvise.
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