Where is Your Service Heading? 5 Steps to Maximize Customer Value Today!
5 Steps to Ensure Today’s Service Delivers Customer Value! What you do in the present moment will have the greatest impact on your customers
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Patrick Sandefur
- Feb 1, 2022
- 6 min
How to Keep Customers Loyal, Even After Issuing a Safety Recall Notice!
Here is a 5-step plan to get out of reaction mode and into proactive mode to keep customers loyal even after issuing a safety recall notice.
Patrick Sandefur
- Mar 18, 2021
- 4 min
5 Steps to Create Customer Service Experiences That Rock!
Collaboration is the key to any service organization delivering an experience to their customers that delights.
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