top of page
Search


7 KPI That Will Drive Your Customer Service Revenue & Profit
Knowing which metrics matter is key to creating customer loyalty and driving customer service operational and financial performance.
Patrick Sandefur
Apr 23, 20214 min read


5 Steps to Create Customer Service Experiences That Rock!
Collaboration is the key to any service organization delivering an experience to their customers that delights.
Patrick Sandefur
Mar 18, 20214 min read


Here’s How A Brilliant Customer Service Plan Can Help You Crush A 100K Ultramarathon!
A successful customer service plan starts with bold, but realistic goals, a good plan, flawless execution, and the ability to improvise.
Patrick Sandefur
Jan 5, 20215 min read
bottom of page