7 KPI That Will Drive Your Customer Service Revenue & Profit
Knowing which metrics matter is key to creating customer loyalty and driving customer service operational and financial performance.
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Patrick Sandefur
- Mar 18, 2021
- 4 min
5 Steps to Create Customer Service Experiences That Rock!
Collaboration is the key to any service organization delivering an experience to their customers that delights.
Patrick Sandefur
- Jan 5, 2021
- 5 min
Here’s How A Brilliant Customer Service Plan Can Help You Crush A 100K Ultramarathon!
A successful customer service plan starts with bold, but realistic goals, a good plan, flawless execution, and the ability to improvise.
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