running | Bass Harbor Group

Desk Potato to Runner in 4 Simple Steps! Run for Health, Happiness & Work Productivity.

How to go from desk potato to a happy, healthy, productive runner in 4 simple steps.

7 Customer Service Lessons That Every Marathon and Business Leader Should Learn!

Here are 7 steps you can take to deliver exceptional customer service to meet or exceed your customers' expectations!

Customer Service & Running 100 Miles. How "Failure is Success in Progress"

How to deliver exceptional customer service and build customer loyalty by turning adversity to advantage.

What it Takes to Deliver Exceptional Customer Service...Culture Trumps Strategy!

Exceptional customer service exceeds customer expectations and sets your company apart as a business partner and not just another supplier.

Exceptional Customer Service and The Art of Mindful Marathoning

What does marathoning and mindfulness have in common with customer service? Actually, quite a bit!

Here’s How A Brilliant Customer Service Plan Can Help You Crush A 100K Ultramarathon!

A successful customer service plan starts with bold, but realistic goals, a good plan, flawless execution, and the ability to improvise.

The Boston Marathon...My Best Customer Experience Ever!

My Dad, his dream, and my exceptional customer experience running The Boston Marathon!