Patrick SandefurMay 31, 20235 minBeyond Profits: 5 Reasons Why Every Business Should Have a Sustainability InitiativeImplementing a sustainability initiative for your business contributes to a sustainable future, builds customer loyalty and is profitable.
Patrick SandefurApr 15, 20225 minHow to Deliver Exceptional Technical Support Through Digital TransformationDigital transformation revolutionizes technical support by dramatically shortening time to issue resolution.
Patrick SandefurFeb 1, 20226 minHow to Keep Customers Loyal, Even After Issuing a Safety Recall Notice!Here is a 5-step plan to get out of reaction mode and into proactive mode to keep customers loyal even after issuing a safety recall notice.
Patrick SandefurJan 3, 20225 minReady to Leave? So are Your Customers! 4 Ideas to Address Employee Retention and a Toxic Workplace.4 ideas on how to address a toxic workplace and keep your valued employees and customers from leaving.