Patrick SandefurMay 31, 20235 minBeyond Profits: 5 Reasons Why Every Business Should Have a Sustainability InitiativeImplementing a sustainability initiative for your business contributes to a sustainable future, builds customer loyalty and is profitable.
Patrick SandefurApr 4, 20235 minActs of Kindness. A Story of How Customer Service Can Make a Sad Day a Little Brighter.Acts of Kindness. A Story of How Customer Service Can Make a Sad Day a Little Brighter.
Patrick SandefurMar 17, 20236 min“Rise of the Machines”: Is Human Customer Service on the Endangered Species List?Is replacing customer service entirely with AI possible? Can AI deliver excellent customer service?
Patrick SandefurFeb 13, 20236 minWhere is Your Service Heading? 5 Steps to Maximize Customer Value Today!5 Steps to Ensure Today’s Service Delivers Customer Value! What you do in the present moment will have the greatest impact on your customers